Terms & Conditions
Effective Date: July 1, 2026
Welcome to the Maison Welles website (“Website”). These Terms & Conditions (“Terms”) govern your use of this Website and any services, reservations, event bookings, invitations, memberships (if offered), communications, and purchases made through Maison Welles (“Maison Welles,” “we,” “our,” or “us”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.
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1. About Maison Welles
Maison Welles is a hospitality venue located at:
Maison Welles
18 E 13th Street
New York, NY 10003
Email: hello@maisonwelles.com
Website: www.maisonwelles.com
Maison Welles hosts private events, brand activations, social gatherings, cultural programming, and hospitality experiences. Certain experiences may be invitation-only or require advance reservations.
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2. Eligibility
You must be at least 18 years old to use this Website or submit reservation or event inquiries.
Guests consuming alcoholic beverages must be at least 21 years of age and present valid government-issued identification upon request.
Maison Welles reserves the right to refuse alcohol service in accordance with applicable laws.
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3. Reservations & Event Requests
Submitting a reservation request or inquiry does not guarantee acceptance.
Reservations are confirmed only after receiving written confirmation from Maison Welles.
Private events may require:
• Signed agreements
• Deposits
• Final guest counts
• Payment prior to the event
Availability is subject to change without notice.
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4. Invitation-Only Experiences
Certain Maison Welles experiences are offered by invitation only.
Receiving an invitation does not create a membership interest or guarantee future invitations.
Maison Welles may modify, suspend, or discontinue invitation programs at any time without prior notice.
We reserve the right to decline reservations or admission where permitted by law.
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5. Event Deposits & Payments
Deposits may be required to secure private events or ticketed experiences.
Unless otherwise stated:
• Deposits are non-refundable.
• Final payment is due before the event date.
• Failure to remit payment may result in cancellation.
Additional charges may apply for:
• Extended event hours
• Additional staffing
• Damages
• Excess cleaning
• Rental equipment
• Food and beverage upgrades
Applicable taxes, administrative charges, and gratuities may also apply.
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6. Cancellation Policy
Cancellation policies may vary depending on the event.
Unless otherwise stated:
• Private event deposits are non-refundable.
• Ticket purchases are final.
• Maison Welles may approve refunds or credits at its sole discretion.
If Maison Welles cancels an event due to circumstances within our control, guests may receive a refund or credit as determined by Maison Welles.
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7. House Rules
To ensure a welcoming environment for all guests, Maison Welles reserves the right to refuse entry or remove any guest who:
• Engages in abusive, threatening, or disruptive behavior
• Harasses staff or other guests
• Damages property
• Appears excessively intoxicated
• Violates applicable laws
• Fails to comply with venue policies
Guests may be held financially responsible for property damage caused by themselves or members of their party.
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8. Food & Beverage
Menus, pricing, and availability are subject to change without notice.
Outside food or beverages may not be permitted unless previously approved in writing.
Guests should notify Maison Welles of food allergies before attending. While we make reasonable efforts to accommodate dietary needs, we cannot guarantee an allergen-free environment.
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9. Photography & Media
Maison Welles may photograph or record events for promotional, editorial, marketing, or social media purposes.
By attending public or ticketed events, guests acknowledge they may appear in photographs or video recordings used by Maison Welles without additional compensation.
Guests who do not wish to appear in promotional materials should notify staff upon arrival, and we will make reasonable efforts to accommodate such requests.
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10. Intellectual Property
All Website content, including:
• Logos
• Branding
• Photographs
• Graphics
• Videos
• Written content
• Menus
• Designs
• Layouts
are owned by or licensed to Maison Welles and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
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11. Website Use
You agree not to:
• Attempt unauthorized access to our systems
• Introduce malicious software
• Use automated tools to scrape Website content
• Misrepresent your identity
• Interfere with Website functionality
Maison Welles reserves the right to suspend or restrict Website access for misuse.
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12. Third-Party Services
Our Website may link to third-party platforms including reservation systems, payment processors, mapping services, ticketing platforms, or social media.
Maison Welles is not responsible for the privacy practices, content, or availability of third-party websites or services.
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13. Limitation of Liability
To the fullest extent permitted by law, Maison Welles shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
• Use of this Website
• Event cancellations
• Reservation errors
• Service interruptions
• Third-party services
• Technical failures
Our total liability shall not exceed the amount paid directly to Maison Welles for the applicable reservation or event.
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14. Indemnification
You agree to indemnify and hold harmless Maison Welles, its owners, employees, contractors, affiliates, and representatives from claims, liabilities, damages, costs, and expenses arising from your use of the Website, violation of these Terms, or conduct at our venue.
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15. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard personal information.
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16. Accessibility
Maison Welles is committed to providing an accessible website for all visitors. Please refer to our Accessibility Policy for additional information.
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17. Changes to These Terms
Maison Welles reserves the right to modify these Terms at any time.
Updated Terms become effective upon posting to this Website.
Continued use of the Website constitutes acceptance of any revised Terms.
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18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New York County, New York.
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19. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
Maison Welles
18 E 13th Street
New York, NY 10003
Email: hello@maisonwelles.com
Website: www.maisonwelles.com