Terms of Use

Effective Date: October 8, 2025

These Terms of Use (“Terms” or “Agreement”) are between you and Maison Welles (“Maison Welles,” “Company,” “we,” “us,” or “our”) and govern your access to and use of the www.maisonwelles.com website (the “Website” or the “Site”). By accessing or using the Website, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree, do not use the Website.

1) Ownership of Content

All content on the Website—including, without limitation, design, text, graphics, articles, photographs, video, audio, organization, compilation, and the selection and arrangement of the foregoing (collectively, the “Company Content”)—is owned by Maison Welles or its licensors and is protected by copyright, trademark, and other intellectual property laws. All rights reserved.

We may change these Terms at any time in our sole discretion. When we do, we will post the updated Terms on this page and revise the Effective Date above. Your continued use of the Website after changes become effective constitutes your acceptance of the updated Terms. Please review these Terms regularly.

You may not modify, copy, distribute, frame, reproduce, republish, display, post, transmit, or sell any Company Content, in whole or in part, without our prior written permission. You may not republish Company Content on any Internet, Intranet, or Extranet site or incorporate it into any database or compilation. All trademarks, logos, trade dress, and service marks displayed on the Website are the property of Maison Welles or third parties and may not be used without prior written permission of the applicable owner.

2) License to Use the Website

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Website and Company Content. All rights not expressly granted are reserved by Maison Welles.

3) User Eligibility

By using the Website, you represent that you are at least 13 years of age. Children under 13 may not make purchases on the Website.

4) Privacy

Our collection and use of personal information through the Website are described in our Privacy Policy, available at www.maisonwelles.com/privacy-policy. By using the Website, you consent to our collection and use of information as described there.

5) Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree not to use another user’s account and to notify us immediately of any unauthorized use of your account. Your username and password are not transferable.

6) Termination and Site Changes

We may, in our sole discretion and without notice or liability, limit, suspend, or terminate your access to the Website; remove or disable access to any content; or modify, suspend, or discontinue any part of the Website. We may delete or retain data associated with your use of the Website at our discretion, subject to applicable law.

7) Pricing

All prices are subject to change without notice. We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price, whether or not the order has been confirmed or your card charged. If your card is charged and we cancel, we will issue a credit in the amount of the incorrect price.

8) Promotions

From time to time, we may offer sweepstakes, contests, referral programs, or other promotions (each, a “Promotion”). Each Promotion may be governed by additional rules that supplement or replace these Terms. If you participate, you agree to comply with the applicable Promotion rules. To the extent Promotion rules conflict with these Terms, the Promotion rules control for that Promotion.

Example Refer-a-Friend Program Terms (if and when offered)• Qualified Referral: A purchase at www.maisonwelles.com by a new customer who arrives via your unique referral link. Only one Qualified Referral per referred customer.• Referred Customer: Must be a different person/email from the referrer.• Rewards: Earned only for Qualified Referrals and paid as described in the then-current Promotion details. You are responsible for any applicable taxes.• Eligibility: Individuals only; no businesses or affiliate networks.• No Spam: Comply with all anti-spam laws. Bulk or unsolicited distribution of referral links is prohibited and may result in account closure.• Program Changes: Maison Welles may modify or terminate the program at any time.

Example Direct-Mail/Postcard Offer Terms (if and when offered)

Enter your unique code at checkout. Valid online only. Past purchases are not eligible for adjustments. May not be combined with other offers unless expressly stated. Exclusions may apply (e.g., select styles or third-party items). Offer valid through the date stated on the mailer at 11:59 PM Eastern Time.

For questions about any Promotion: hello@maisonwelles.com.

9) Internet Communications; Events Beyond Our Control


Your use of the Website is at your sole risk. We do not warrant that the Website will be uninterrupted, timely, accurate, complete, or error-free, or that any defects will be corrected. Except as required by applicable consumer protection law, Maison Welles will not be liable for any damages arising from your use of the Website or products sold on it. You are responsible for evaluating the accuracy and usefulness of any information available through the Website.

We endeavor to maintain a secure and reliable Website, but we are not responsible for the security of information transmitted over the Internet, inaccuracies on the Website, or the consequences of your reliance on Website content. We are not responsible for failure to receive an order or for technical issues that may impact ordering.

We are not liable for any delay or failure in performance due to events beyond our reasonable control, including acts of God, acts of civil or military authorities, fire, flood or other casualty, strikes, lockouts, epidemics, war, riots, terrorism, telecommunications interruptions, power outages, or computer viruses. The Website may be temporarily unavailable for maintenance or other reasons.

10) Disclaimers and Limitation of Liability

YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE AND ALL INFORMATION AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE OR FREE OF HARMFUL COMPONENTS.

IN NO EVENT WILL MAISON WELLES OR ITS SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO A PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT PRODUCT OR SERVICE.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. This section survives termination.

11) Links to Third-Party Sites

The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites and do not endorse or assume any liability for them. Review the terms and privacy policies of any third-party sites you visit.

12) Prohibited Uses

You agree not to use the Website or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate laws or regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit malware or harmful code; (h) to collect or track personal information without consent; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with security features of the Website or the Internet. We may terminate access for violations.

13) Indemnity

You agree to indemnify, defend, and hold harmless Maison Welles, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms or your misuse of the Website.

14) Governing Law; Venue; Time to Bring Claims; Jury Trial Waiver

This Agreement is governed by the laws of the State of New York, without regard to its conflicts-of-law principles. Exclusive jurisdiction and venue for any action arising out of or relating to these Terms will be in the state or federal courts located in New York County, New York. Any cause of action related to your use of the Website must be commenced within one (1) year after the claim arises. THE PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY in any proceeding arising out of or relating to these Terms.

15) International Use

The Website is targeted to visitors residing in the United States. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

16) Modifications to this Agreement

We may modify these Terms at any time by posting updated Terms on the Website. If you use the Website after the Effective Date of updated Terms, your use constitutes acceptance of them.

17) Entire Agreement

These Terms and our Privacy Policy (www.maisonwelles.com/privacy-policy) constitute the entire agreement between you and Maison Welles regarding the Website and supersede all prior or contemporaneous communications.

18) Assignment; Severability

We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law. You may not assign these Terms without our prior written consent. If any provision is held unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force.

19) Contact; Notices; Reporting

For questions, comments, or to report violations of these Terms, contact us at:

Maison WellesEmail: hello@maisonwelles.comAddress: 18 E 13th Street, New York, NY 10003