Privacy policy

Last updated: July 1, 2026

At Maison Welles (“Maison Welles,” “we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a reservation or inquiry, subscribe to our mailing list, attend an event, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Information you provide directly

• Name

• Email address

• Phone number

• Reservation details

• Event inquiries

• Messages you submit through our contact forms

• Marketing preferences

Information collected automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of your visit

• Referral source

• Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

• Respond to inquiries

• Process reservations and event requests

• Communicate about bookings and experiences

• Send newsletters and marketing communications (only where permitted)

• Improve our website and guest experience

• Analyze website traffic and performance

• Maintain the security of our website

• Comply with legal obligations

Marketing Communications

If you subscribe to our mailing list, we may send occasional updates about events, experiences, special offers, and news from Maison Welles.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly at hello@maisonwelles.com.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember visitor preferences

• Measure website traffic

• Understand how visitors use our website

You may adjust your browser settings to disable cookies, although some features of the website may not function properly.

Third-Party Services

We may use trusted third-party providers to operate our business, including services for:

• Website hosting

• Email marketing

• Reservation management

• Payment processing

• Analytics

• Event registration

These providers may process personal information only as necessary to provide their services and are expected to protect your information.

Information Sharing

We do not sell your personal information.

We may share information only:

• With service providers who help operate our business

• When required by law

• To protect our legal rights or the safety of our guests

• As part of a business transfer, merger, or sale of assets

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Your Privacy Rights

Depending on where you live, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Maison Welles

18 E 13th Street
New York, NY 10003

Email: hello@maisonwelles.com

Website: www.maisonwelles.com